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Alfasoft Terms and Conditions

These terms and conditions set out the terms and conditions between you, the customer, and Alfasoft (“us”, “we”), governing the use of our website, software products, digital downloads, training and services (the “products”). Your use of our website, and purchase, download and use of our training and services, constitutes your full acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should not use our website or purchase, download or use any of our training and services.

Definitions and legal references

This Website
The property that enables the provision of our products and services.

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Business User
Any User that does not qualify as a Consumer.

Any Business User or Consumer that purchase a Product from Us.

European (or Europe)
Applies where a User is physically present or has their registered offices within the EU, regardless of nationality.

Example withdrawal form
Addressed to:

Alfasoft AB, Kyrkogatan 24, 411 15 Gothenburg, Sweden

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods/for the provision of the following service:

_________________________________ (insert a description of the goods/services that are subject to the respective withdrawal)

Ordered on: _________________________________ (insert the date)
Received on: _________________________________ (insert the date)
Name of consumer(s):_________________________________
Address of consumer(s):_________________________________
Date: _________________________________
(sign if this form is notified on paper)

Owner (or We/Us)
Indicates the legal entity that provides this Website and/or the Product and/or Service to Users. In the case of software licenses this means both Alfasoft and the producer of the software. In the case of training or services provided by Alfasoft’s external software consultants, this means both Alfasoft and the external training and service provider.

A good or service available for purchase through this Website, such as e.g. digital files, software licenses, training and consultancy services etc.

The sale of Products may be part of the Service.

The service provided by this Website as described in these Terms and on this Website.

All provisions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

User (or You)
Indicates any natural person or legal entity using this Website.

Any User qualifying as a natural person who accesses goods or services for personal use, or more generally, acts for purposes outside their trade, business, craft or profession.

Terms of use

Unless otherwise specified, the terms of use detailed in this section apply generally when using this Website.

To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by this Website.

By registering, Users agree to be fully responsible for all activities that occur under their username and password. Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

Account termination
Users can terminate their account and stop using the Service at any time by doing the following:

By directly contacting the Owner at the contact details provided in this document.

Contractual obligations

In order for Us to be able to meet our contractual obligations, Customers must in connection with the first order:

  • Register their personal information in the customer database of Alfasoft by providing an email address, a mailing address, their name, and Organization/VAT number if applicable. Payment will be made with bank/debit or credit card, if no other arrangements have been agreed. As regards invoicing without VAT, Corporate Clients within the EU must also provide their VAT number.
  • Choose and register a username and password.
  • Give their consent for Alfasoft and/or its financial services company to store the provided personal information in their customer database (applies to Consumer only).

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